Shipping Policy

by quynh

Shipping Info


1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

2) Shipping Time does not include a 2-3 business days processing period required to process your order from the date your order is placed.

3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

4) If there is any shipping issue with your package, you must contact Customer Support within 30 days after your order was placed.

Lost Packages 

+ Once your package leaves our facility, we no longer have control over your package. 

+ We are not responsible for lost or stolen packages. We do not offer refunds on lost or stolen packages. You can submit a claim online for a missing packages through the post office.

Thank you for reading and have a good time shopping with us !

Contact Us

Email: [email protected]
Phone: +1 785-581-1313
Address: 1900 McLoughlin Blvd, Oregon City OR 97045